Frequently Asked Questions (FAQ)
1. Where do your products come from?
Our products are sourced from manufacturers in India and stocked at our U.S. distribution partner facilities. All orders ship domestically within the United States.
2. How long will my order take to arrive?
Processing time: Up to 3 business days
Delivery time: 3–4 business days
Total estimated delivery: 6–7 business days
3. Do you offer international shipping?
No. We ship within the United States only.
4. How much is shipping?
Shipping is FREE for orders over $30.
Orders under $30 ship for a $5 flat rate.
5. How do I track my order?
A tracking link will be emailed once your order ships.
Tracking may take up to 12–24 hours to update.
6. What is your return policy?
You may return items within 14 days of delivery if unused, unwashed, and in original packaging.
A prepaid return label is provided.
A $5 fee applies to change-of-mind returns.
Defective/incorrect items return for free.
7. Do you offer exchanges?
Yes. If the item is in stock, we will process an exchange. Otherwise, we will issue a refund.
8. How do I contact customer support?
Email: shopbydollar@gmail.com
Phone: +1 (657) 615-3349